/StructParents 0 >> /Resources << 4 0 obj /Kids [5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R >> LEADERSHIP & CONFLICT MANAGEMENT 3 Conflict Management Merriam-Webster (conflict, 2014) defines conflict as a difference in ideas or viewpoints that may result in a struggle for power or position. /Parent 2 0 R /ca 1 /Rotate 0 /Keywords () >> /BM /Normal 3 0 obj The key is conflict management. Conflict Management I think conflict becomes detrimental to the school culture when the conflict(s) affect the overall morale of the staff. /Contents 44 0 R confrontation in their schools; they make use of The participants though mentioned an im- their School Governing Bodies (SGBs) as well portant aspect that conflict usually hits them as School Management Teams (SMTs). /Contents 56 0 R This module will deal with the topics of influence, conflict management, handling difficult conversations, negotiation and decision making. /Contents 50 0 R 10 0 obj /Filter /FlateDecode >> What are conflict management skills, and how can they help you at work? << 9 0 obj >> Conflict Management in School The better educators and students understand the nature of conflict, the better able they are to manage conflicts constructively10. /Contents [66 0 R 67 0 R] << Definition of Conflict Management. /F5 22 0 R >> (2013) on stream << There are few options available for school managers who wish to effectively tackle school conflicts. /X10 20 0 R Professional Development of Principals: A Recipe for Future Schools. /ProcSet [/PDF /Text] This kind of conflict can lead to deep discussions that positively impact students. 15 0 R] /Creator /ExtGState 54 0 R /Parent 2 0 R endobj >> /Contents 47 0 R Data was collected from a sample of randomly selected 250 school administrators and teachers working in seventeen primary schools, public and private, in the Van province of East Anatolia, Turkey. << /BM /Normal /ProcSet [/PDF /Text] /BM /Normal As a crucial component of management, remarkable leadership behaviour stresses upon building an environment in which each and every employee develops and excels. /Font 37 0 R /ProcSet [/PDF /Text] >> /ProcSet [/PDF /Text] /CA 1 /Type /Page /MediaBox [0 0 612 792] /Type /Catalog /LJ 0 /Font 65 0 R /Type /Metadata << 14 0 obj Enter the email address you signed up with and we'll email you a reset link. Moran (2001) sees conflict management as “a philosophy and a set of skills that assist individuals and groups in better understanding and dealing with conflict /XObject << 2 0 obj /Resources << /ExtGState << Innovative Leadership, Transformational Leadership, Conflict Management, E ducation, E ducational Managers, C onflict, W ork Relations, S chool Principal, T eacher Welfare, P ublic Service Act, L eadership, C ommunication, T eaching and << stream /Font 52 0 R /ExtGState 48 0 R /ExtGState 61 0 R /G11 17 0 R /ExtGState 45 0 R endobj << endobj 19 0 obj Managing Conflict by School Leadership: A Case Study of a School from Gilgit - Biltistan Darvesh Karim Aga Khan University Professional Development Centre, North, Gilgit, Pakistan Abstract – Managing conflict at school has been an age-old challenge for educators. /ExtGState 39 0 R /Parent 2 0 R �[2{��o �O}�����m�glۣ�M�% 8�X�����^h?\mm ��&*���Dj��o]fGJy}�֥����W.�� >> /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] /Rotate 0 �c(6�5)f;��j�mki�ұE}��M?Kx��[k��}f�J�'� ��1hV޳�.6��6���"�X�:���7Q��D��9��\���cDTik��3��-�#�Q��7�o�[�G�!�Ў[G�%�$py��J;��n�}��j�-�#�Q���~��!�U�Џ. >> /Type /Page /Font 40 0 R << /Producer (GPL Ghostscript 9.04) /Parent 2 0 R /Contents 35 0 R /MediaBox [0 0 612 792] 8 0 obj >> /ExtGState 51 0 R /Contents 53 0 R /Contents 60 0 R /LW 1 << >> /ExtGState 36 0 R /Resources << There is a realization that conflict management should be a skill that leaders need to give priority to … >> /Resources << �^#�O1X��|�b[}[��� ����u�+oc[˹�v����)��V^v�����h��sFJyk��t��K� �-�� ��)&mG��[��Z� JP /G3 16 0 R endobj endobj /X8 19 0 R – The purpose of this study is to examine the relationship between leadership styles and conflict management styles among managers, while handling interpersonal conflict (mangers and subordinates). Conflicts are a natural part of life and therefore a natural part of school life. Managers should enhance transparency in their organizations and good leadership skills in conflict management. Ability to manage or resolve conflict is therefore important for school leaders for smooth running of the school. While conflict management is a method incorporated to facilitate a positive or at least an agreeable outcome. Employees and management culture can be a hindrance to conflict management. The aim of the present work was to assess the issue of school conflict, its sources, and the effectiveness of different conflict management styles in Secondary Education school units in Greece. /Resources << << /Height 320 Education competencies: Conflict management This competency is one in a set of complete functional and behavioral qualities that, when fully realized, can help … >> School managers and leaders need to understand what is entailed in conflict management and need high conflict competence to be able to be effective in their schools. /Width 320 /ExtGState 42 0 R Sorry, preview is currently unavailable. /F7 24 0 R >> /Contents 38 0 R /F6 23 0 R /Contents 41 0 R conflict resolution tend to use terms like negotiation, bargaining, mediation or arbitration. /ProcSet [/PDF /Text] Many styles of conflict management behavior have been researched in the past century. /Parent 2 0 R /Length 1791 If a staff is constantly at odds with each other and/or the administration then negativity will take over and our students will suffer. /Font 43 0 R /Type /Page endobj Both parties to a conflict typically think … >> /Parent 2 0 R /Parent 2 0 R /Font 62 0 R Culture should therefore be considered in the planning of resolving any conflict. >> m�k���N�� Conflict management is among the skills necessary for the development of successful school leaders. 7-28--2-01T2,: 1:2:32::1+ endobj endobj /Type /Page /MediaBox [0 0 612 792] /Type /Page /Type /Page Leadership and conflict resolution strategies are important to creating job satisfaction and reducing employee turnover, which is an added expense to the organization. x��yp��}�h i�f&i2�2S�4d�IҤM�I�v��1M�6�N2iC�M�dhJ��Ʒ�|��`cc|b�ԧ$�>�u�CƦHZ�m�p��:˫߻Z��~�Ϯ���}w�w?�~��_�R Ѕ7����������f���������R�:f���z����\i�t�*\�n��]߸�Kw�7�Q޺63�p�:r�d�����k�-�U����t���!�z��1�l�k�k��͍h�mlm=�N���.l��6�k��j���ce�p��p�� ? ANALYSIS OF CONFLICT MANAGEMENT AND LEADERSHIP FOR ORGANIZATIONAL CHANGE Paluku Kazimoto Faculty of Business, University of Arusha, United Republic of Tanzania palukukazimoto@gmail.com, kazimotop@gmail.com ABSTRACT In organizations, conflict is regarded as the presence of discord that occurs when the goals, interests or values of 7-28--2-01T2,: 1:2:32::1+ 18 0 obj 5 0 obj 1 0 obj >> /Resources << << Ramani and Zhimin (2010) describe conflict management as “an ongoing process that may never have a resolution.” Bano et al. /ProcSet [/PDF /Text] endobj Abstract. As a part of this module, we have two interviews – one with a negotiation expert on what it takes to be an effective negotiator, and the second with an industry expert on the topic of complex decision making. () 17 0 obj /F4 21 0 R /CreationDate (D:7-28-2012, 12:32:51+05'30') /rgid (PB:233868808_AS:98788584722432@1400564442065) /Font 59 0 R /MediaBox [0 0 612 792] >> Conflict Management - Serious conflicts arise when people hold incompatible values or when values are not clear. >> /Length 4601 Each of these groups has its own problems, needs, views, expectations, and demands which often conflict with the ideals, demands, and views of others in the educational enterprise. /Font 49 0 R This study was conducted to understand the conflict management strategies of administrators and teachers. Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. /Font << /Type /Page Ramani & Zhimin, 2010). endobj endobj �+Sl�V����˗���Gޗ"���%{O���ȇ�,Ej籬s�/�rF �}S��t���6�Z����;[�� Conflict Management Styles: Conflict management must aim at minimizing affective conflicts at all levels, attain and maintain a moderate amount of substantive conflict, and also to match the status and concerns of the two parties in conflict. Teacher Unionism and School Management: A Study of (Eastern Cape) Schools in South Africa, School Management and the Struggle for Effective Schools, Researching the Principalship in the African Context: A Critical Literature Review. /Type /Page You can download the paper by clicking the button above. endobj >> Kinicki et al, reviews several strategies and theories about leadership and conflict management. /Contents 63 0 R /Type /Pages To resolve a conflict and achieve your desired goal, you must be well-prepared for the interaction with the person you wish to address. << /ProcSet [/PDF /Text] /ColorSpace /DeviceRGB PDFCreator Version 1.2.3 /ProcSet [/PDF /ImageC /Text] Leaders with conflict management skills have the ability to address and resolve the contradictory interests of two or more parties in a high-emotion, low-trust environment. GPL Ghostscript 9.04 /ExtGState 57 0 R /ca .2 Leadership and management are the terms that are often considered synonymous. Conflict management is a skill that leaders must be able to employ when needed to help foster a productive working environment (Guttman, 2004). Conflict management is the Strong conflict management skills are an advantage in most positions, as conflict is virtually impossible to avoid. /MediaBox [0 0 612 792] << >> /Annots [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R] /Resources << >> << /ca 1 /MediaBox [0 0 612 792] School-based conflict can be ignited by a number of aspects. /Parent 2 0 R /Font 46 0 R /Rotate 0 Principals and teachers do involve in conflict resolution and management in the school system on issues bordering on students’ /Pages 2 0 R /Font 55 0 R /Rotate 0 /MediaBox [0 0 612 792] /Parent 2 0 R 13 0 obj Conflict may occur in any organization (and hence school) and, for schools, conflict management style is a joint activity and the degree of its effectiveness determines the type of impact of conflict on school performance. Conflict management, therefore, can be defined as an affirmative and effective approach to managing differences or disagreements (Asawo, 2011). The School of Conflict Management, Peacebuilding and Development at Kennesaw State University offers a Master's degree in Conflict Management, a Dual Master's degree in Conflict and Business Administration, and a Ph.D. in International Conflict Management. /Type /XObject In this section, you will learn communication methods to increase understanding, which helps to break down conflict and allows for problem solving. Both partici- pants related how conflict situations can lead to pants use similar tactics to quell conflict and psychological trauma and prolonged stress. Conflict Management and School Leadership Vuyisile Msila PO Box 392, College of Education, University of South Africa, UNISA 0003 South Africa E-mail: msilavt@unisa.ac.za KEYWORDS Conflict Management. /SA true /LC 0 /Resources << Recognize that all of us have biased fairness perceptions. /Resources << << /Metadata 3 0 R 16 0 obj /Resources << JC-03-1-025-12-042-Msila-V-Tt.pmdSONY() How do we teach students of all ages and developmental levels strategies like 'win-win' negotiation, mediation skills, and violence prevention? /SMask 69 0 R /Rotate 0 %PDF-1.4 Conflict management and conflict resolution differ as shown in literature. In addition to matrix management styles and globalisation, there are a number of other sources of conflict, including: Different cultures and assumptions Differing values, opinions and beliefs Here are some strategies you can use: Use conflict management techniques to develop your conflict awareness skills. It is essential to understand that leadership is an essential part of effective management. >> endstream /Parent 2 0 R Those in campus leadership positions are certain to face conflict situations on a regular basis. /MediaBox [0 0 612 792] << /Count 11 /Author The most effective school conflict management program is comprehensive, which means the entire school community is knowledgeable about and regularly use “win/win” approaches when attempting to address conflicts. >> Conflict Management and School Leadership. %���� /MediaBox [0 0 612 792] /MediaBox [0 0 612 792] 6 0 obj >> To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. endobj Robbins16 identifies three sources of organizational conflict and indicates that an understanding of the source of a conflict improves the probability of effective conflict management. /ProcSet [/PDF /Text] >> /Subject () endobj /Annots [68 0 R] << >> Business organizations will always encounter conflict from one time to another. /G12 18 0 R 15 0 obj /ExtGState 64 0 R Academia.edu no longer supports Internet Explorer. /Type /Page /XObject 58 0 R /ModDate (D:7-28-2012, 12:32:51+05'30') >> Educational administrators cannot avoid interacting daily with diverse groups of people including teachers, students, parents, school boards, and the community around the school. >> endobj endobj It is human nature to disagree, and disagreements are healthy when approached correctly. Schools are prone to conflicts and breakdown in communication especially in an age where all role-players are aware of their rights. << Theoretical Concepts on different schools on resolving conflicts The Conflict Management School - Title: Unit II: Theoretical Concepts on Conflict, ... you should be aware that leadership and conflict go hand-in-hand. 12 0 obj /MediaBox [0 0 612 792] 7 0 obj /Rotate 0 /ProcSet [/PDF /Text] /Title Having a discussion with a team about the role that healthy conflict can play, and what healthy conflict looks and sounds like, can help mediate unhealthy conflict and set the team on a powerful path. /Rotate 0 >> Yet school principals as managers, are expected to be able to creatively address conflicts in their schools. >> /Resources << /ML 4 School Leadership and Management Styles CHAPTER 6 190 Highlights 191 Introduction 193 Salient d imensions of secondary school management behaviour of school principals 198 Aspects of teachers’ work and school management 201 Teacher appraisal and feedback and school management 203 Conclusions and implications for policy and practice /Type /Page /Parent 2 0 R << /Type /Page /Subtype /XML >> /Rotate 0 11 0 obj endobj /Subtype /Image endobj (conflict arising from sets of prescribed behaviour) and (3) resources con-flict (conflict stemming from interest groups competing for organizational resources). /Rotate 0 /Rotate 0 /BitsPerComponent 8