I would definitely recommend Mr. Pascarella and the Great Jones team for any and all your property and residential needs. About 3 days ago i applied for a home. 3. The units have mold. ” in 2 reviews Update on my review from several weeks ago. He got our issue fixed in no time! They know how the market works and were able to get top rents. For the record, the only reason my water was fixed was because I called the vendor myself & had them come out. I have been emailing my property manager for week with no response. THANKS GREAT JONES! 303 people have already reviewed Great Jones Property Management. When I called I asked about the rental, and the Great Jones rep told me it was available (she didn't know my wife had called an hour earlier). Business Profile. 25 Great Jones reviews. No one ever reaches out to me. I had the property move in ready but they found & screened new tenant in 6 days. Jones Property Management, Charleston, West Virginia. What I have been told was wrong. It shouldn’t take 4 weeks for a company to help you especially when none of it was your fault at either house. I always have and always will tell the truth, and always give people the benefit of the doubt. But Great Jones founders Sierra Tishgart and Maddy Moelis clearly have chutzpah to spare. Mr. Pascarella took care of my family with the utmost professionalism, efficiency, and care. Scam! We offer comprehensive property management services that cover every aspect of smart rental management, including marketing your property, screening for quality tenants, and ensuring routine maintenance is … I have been with 2 other companies prior and I am extremely impressed by Great Jones professionalism, transparency and communication. These tools provide up-to-date reports, as well as provide a way for tenants and owners to reach property managers in an effective, timely manner. December 2019-December 2020 has been a nightmare. Thank you so much for taking the time to leave your review, Tasha! The month after that, Great Jones made me pay $216 for water deposit. I have been trying to reach them for a week and no one has called me back. “Well Janice and the Great Jones Property Management unequivocally care about the tenant's and the home owner's best interests. When in fact they should have deducted the security deposit before charging my credit card. When you sign on as a customer of ours, we agree to a $350 spending threshold to cover simple repairs on your property without delay for approval. Spoke to Christopher New, and Kiani Brown, both of whom REFUSE to answer me. Your feedback is crucial to us and allows us to make the necessary pivots to improve the experience for both our owners and residents. I have called and wrote several emails. Cant ever get any one to answer slow reply to emergency situations. One being an active sewer issue that keeps us from using the bathroom in our own home!!!! I was told that my security deposit would be returned, as I had already paid a cleaning fee of $300 upon move in, which covers the majority of what I was charged for, however, there is no one to ask if the check is in the mail. Was told fix it yourself or wait untill tommorow. This is such a joke. If it was a broken porch railing I would understand, but this was me being WITHOUT WATER. RUN from this company, they don't follow the law and they charge $140 labor for a refrigerator filter install that takes all of 4 seconds. listing ・1. At Great Jones, our mission is to deliver software & services to the several trillion (!) I called and called and all i got was a recording with some bs on it. R u serious !!!!! Scam. We found a rental house nearby owned by Great Jones of Greenville. Her daughter was shot yesterday and when I arrived at her house last night they was no heat and no workable bathrooms. With Covid I can not fly down to make sure all the things I paid for to be done got done. No one communicates internally. I tried to call Great Jones and no one would answer the phone. Appropriate measures taken during COVID-19. I haven't been with them long but so far I can trust them! They then informed me that they don’t reimburse for repairs done by the tenant. The company combines proprietary, best-in-class technology with deeply experienced local teams and a network of skilled partners to help their clients maximize their return on real estate investment. No one will call you back. People who know me, know:1. I loved his attitude and he was always available almost immediately, ready to answer any and every question I had. This is the worst property management company I have ever had to deal with I have been here three months I’ve had four big issues the latest one is the heat does not work they said one of their vendors over here to look at the unit and the thermostat the thermostat was reading 71° and that’s because it was 71° outside they are telling me that the vendor told them that it is running the way that it should and it’s not,The vendor that they sent has a very bad reputation according to the reviews one of their employees came into my home there is a pandemic going on with no mask on and he was very rude to me I called his boss and made a complaint on him they are retaliating against me The name of that company is fuss free AC!!! The sewage is completely backed up in all of the toilets, sinks and bathtubs! I had them install new windows in my townhome. Please do the right thing smh fix these issues today. Great Jones is a residential property management company. There was a huge leak in the roof, that started leaking while we were packing....it took 2 weeks to have someone look at it, and we were told the ENTIRE roof needed to be replaced and the inside of the walls were "soaked". Property Management. 7 Replies Log in or sign up to reply Posts 33; Votes 13 ... That includes Great Jones as well. Property Management; Great Jones Florida, LLC; Claim Share Print. Awful property management!!!! My previous property management company that I had hired was taking both myself and my tenants on a nerve wracking rollercoaster ride stirring up the pot on both ends. manager ・4. The next day, we called it was unavailable again. We need help today! They are charging me last month's rent, even though I paid that with my previous rental company upon move in, and have charged "damages" that are covered under Florida landlord Tenant Law as normal wear and tear. Voice your opinion today and hear what 303 customers have already said. Business Profile. Now I don’t get to see that. Just received an email stating owner did not approve the repair!!! 12 Reviews . Jones Property Management & Realty offers a hands-on management approach to our owners by protecting their investments and enhancing the value of their property. This is definitely a scam and I will let everybody I meet know not to rent with “Great Jones” I am the General Manager of a popular hotel and I have multiple people that come from all across the country to my area to look at potential places to rent and I will be telling them all to steer clear of these scammers. Granted I know that when you fill out an application it’s a possible chance you won’t be able to receive the house of your 1st choice, but everytime I called the lady who did answer told me the house was available. 2. I am still waiting on hundreds of dollars to be sent to me that I have asked for repeatedly. For any costs exceeding $350, we draft a repair quote for … Our house is flooded and been 2 days since a plumber came..left and wr heard nothing sense! I finally called a plumber on my own, who was at my house in less than 30 minutes and located and repaired the issue in less than an hour. Indianapolis property management from Property Management Inc. Let PMI Midwest's Experienced Indianapolis property managers care for your Indianapolis rental home. Great Jones has also developed a cooking advice "potline" where anyone can text 1-814-BISCUIT (1-814-247-2848) for real-time advice, recipe suggestions, and … I will keep #movingforward with Great Jones in 2021. 3 months after tenants moved in, Great Jones took out $124.84 for water service for January from my account balance. Noah Jeong September 23, 2020 20:18; We don’t spend money without your approval. It’s funny, I am always TRYING to contact someone who can’t make any decisions about the fact that I have now been and am being displaced by 2 Property Management groups hired by the owners ( Sfr3’s )of two houses n Columbia, that have had MAJOR STRUCTURAL DAMAGE! There should be no negotiation when you find out you made a mistake ( as Great Jones and the Sfr3’s) did, you should just do the right damn thing. Molly Baz Makes Beans Craveable "Cooking is what I like to do regardless of my job." Consideration to clients and tenants. Love the idea of of my rental management company really caring about me. We are not happy with the property management group at this point. Then, a pipe broke in the yard and the water company shut my water off and told me to call a plumber. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. Checks are not being sent on time and are weeks late. I hope this helps you make an intelligent decision on your next management company. Great Jones will bill tenants directly with $10 service fee each month, each service. All I and everyone in the move in department was accessible, super friendly, accommodating and provided expertise and guidance. I appreciate the fact that it was quickly fixed. Then I came home from work on day to find that they were never transferred and my power and water had been shut off. However, the two ladies I spoke with Ali and Tawny were very helpful, courteous and easy to work with. Although we're pleased it shouldn't have gotten to this point. I had not been given their contact information so I found them online but no one would answer the phone. (1928 Spotswood)Update: All issues are corrected in a mostly timely manner. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Now if Great Jones and the Sfr3’s or on the Sfr3’s wants to run more PR, until I have something “in better faith” than what they provided or are willing to provide as of right now, I am settling for being taken advantage of. I’ve been waiting for information about a property my husband And i submitted an application for. 4.9. Read reviews that mention: property ・4. 6 Reviews . Get about 10 more employees like them so clients dont have to wait for call backs, and can get the info they need right away. I live in CT and my rental is in Fort Myers. A tornado made my family's townhome uninhabitable in Seneca, South Carolina. My husband and I started our process of searching for a new home about a month ago and found Great Jones on Zillow and Rently.com. Please please make it easier for your renters to contact you. Best decision ever for my Real Estate Company was switching Property Management to Great Jones. I handled the rental for 20 years but was ready to release the responsibility. That means they took my fee for a home that had already been rented. This business is a scam. She stated that she called on 12/25/20 about the sewer and had called for WEEKS about the heat. No more chasing your manager. My experience with great Jones has been horrible they do not care about the tenants at all,I suggest if you need a property management company Do not use great Jones they are not great in any sense of that word !!! I was told the replacement was ordered on September 29. It uses sophisticated tools, including smartphone apps, to manage relationships with tenants and owners. Great Jones. Only the latest review will count in the company's TrustScore. tenant ・2. Read about their experiences and share your own! This is the worst porperty management company! But its okay. Family owned and operated property rental company. The South doesn’t want slumlords. BUT NO ONE HAS CONTACTED ME YET!!!!! See how we do it. I have been trying to contact Great Jones by phone and email for the last 10 days but no ones bother to return my emails. Ever since I’ve been paying two electric bills. While a good concept, I cannot recommend them at all at this point in time. Single dad with two daughters now no bath or laundry for us. And the HVAC guy was amazing also! I have had nothing but problems with the one property I turned over to them. I received an email a week or two ago and was given information to contact the guy directly if their was any issue. My experience thus far has been horrible. There is mold in my house, the ceiling is caving in, and the doors do not close. After this experience I will never rent from them again, and I would advise anyone looking to rent to do your research and DO NOT RENT FROM GREAT JONES. !It has been six days since I have contacted great jones over the heat issue,it has been low 40s at night they just do not care about their tenants I don’t know what they expect me to do Still do not have an answer from when it’s going to be fixed I am seeking legal counsel now on all these issues with this company!!! If you're looking for property management companies in Tampa, Great Jones has you covered. It seems as if Great Jones already had a renter, but still enjoyed collecting the application fees. Because of the tragic incident her 3 grandchildren are temporarily with her. Thank you for your feedback, Laverne. So annoying and frustrating. I have NEVER heard of property management company that doesn’t have even one actual human being that meets with potential renters. I can’t freaking believe they would leave me without water and just expect me to keep buying water and waiting for them to get around to fixing it. Do not give these people your credit card info or your identification! I am a new applicant. & had little to no contact about what the status was with it being fixed. They lie saying they the best resolve issues etc. I receive an email today stating the house I applied for is now leased. We are going through enough. And when I called they tell me that “it’s not supposed to do that” and “I suppose it shouldnt happen again.” They said the call was recorded they gave me this reference number 406731. I have called called called & emailed likes crazy ! It's sad when a business makes money on the misfortune of others. They have managed our property for 3 years. I still say.... Be Aware Renters. The second issue is an active water line in the kitchen that i can not use the water in the kitchen at all or it will flood the kitchen. Great Jones Property Management Reviews. It is October 18th and I still have not had my fridge replaced. I have had a few maintenance issues and after having several companies come out, the issues were still not fixed. Great Jones; Industry: Property management: Founders: Jay Goldklang Abigail Besdin David Diaz: Headquarters: Tampa Bay, Florida, United States. 2 Reviews . Nothing has been fixed. Now I am getting direct deposit regularly. No more chasing your manager . When and where can Great Jones owners view their finances? It did not stop here. Read more. Great Jones and the Sfr’s are displacing us from the second house in 6 months and Because the house they rented us us is structurally damages to the point that a patio stone is apparently propping up one main rotted beam, they wanted my husband and I to be out within 30 days with absolutely no help initially. He has stayed in contact with me to make sure our needs were met! ?By looking at the other reviews even the response seems automated with only an email as a contact.I honestly would like my money back from the application fee.I wouldn’t waste my time. If you are looking for a Indianapolis home for rent search our available rentals quickly and easily. So once again another lie. This happened to my husband and I, however they were very apologetic about the miscommunication and transferred our application to an available home with no hesitation. Business Profile Great Jones. I like my house but at this point I can’t wait to move out just to get away from these people. Great Jones really needs to reconsider their application process! When Great Jones FINALLY responded to my email (and I still had not heard a word from their plumber) I told them I had it fixed on my own and asked who to send the bill to so it could be deducted from my rent. Only the latest review will count in the company's TrustScore. Robert Waugh You guys are a joy to work with. TODAY! If you screw me over, as I was by Renthaven, and now Great Jones And collectively by the same owners ( Sfr’s), I will be honest about that as well. Family owned and operated property rental company. Since a lot of people lost their homes in the area due to the tornado, there is no telling how much this company made on the application fees for the two rentals they own in Seneca. Do you agree with Great Jones Property Management's TrustScore? Became a client as of January and already feel good about their service. Yall are a scam of a company. Michael Bourgeois I got a speedy reply to my original interest and phone call. Website: greatjones.co: Great Jones is an American property management firm based in New York, NY. I receive a quicker response on Trustpilot from Great Jones than I EVER have in actuality. The owner, Clearwater Code Enforcement and my lawyer are all involved and maybe, just maybe ill finally get a home that my children can live in. They clearly, clearly have problems with processes. How can you rent a property to someone you’ve never even seen in person. I ask if there’s an actual person that is in my area that can meet with me face to face and they tell me everything is online. Great Jones had nothing to do with getting this fixed. Now I am getting direct deposit regularly. The sales rep by the name of Kyle was dishonest, rude, and doesn't know how to treat customers. They could care less about what they are renting. By combining proprietary technology with deeply experienced local teams and a network of skilled partners, its full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches. Find out what works well at Great Jones Property Management from the people who know best. Thank you, Vivek! Every time I call I get someone from an overseas call center. I reported it on property meld at about 5:30 that day. I have to thank Stress Free for renting my properties very quickly to great tenants. Property Management . Watch out. No more funny business. Only to be told everytime someone will call me back within 5-10 minutes, I still have yet to receive a call! ” in 2 reviews “ One only had 1 employee working in the office and didn't have a set maintenance team of their own, I already had one of those and was taken advantage of. Long story short is every time I call I get the same BS run around. Great Ones. I have toddlers in my house and we’ve been with out ac for months with nobody contacting us. Provided her information to us Incase we were confused about anything. We are so happy you have taken over our property and look forward to working with you in the future! 2 days later it was not for rent anymore. So I guess they get an A + for screwing people over but an F for caring about elderly newlyweds. Will never rent from this company again and will tell everyone else about them as well. Which is completely unacceptable. My experience has been extremely positive, finding a proactive and customer driven, balancing both owners and tenants concerns in “win win” terms at all times in a difficult 2020. Great Jones took over property management of my rental home right as I was moving out. We agreed that utilities service is between Great Jones and Tenants, owner will not be involved in this agreement. Great Jones is a property management company in Indianapolis. 1 review: 'Do not use. The core Great Jones menu. They refused to do a walk through with me, sent letters to that address though I changed my address with them both in email and over the phone prior to vacating. owners ・2. Our AC was out for 19 DAYS! © 2021 Trustpilot, Inc. All rights reserved. Thanks so much for taking the time to leave your feedback with us, Rich. I have asked 3-5 times for them to have Les call me but after a week I have not heard from him. I could easily fake my identity and provide them false information and move into the house and do whatever I please if that is the way this “business” is really renting to people. No water in our house I had to turn off because of broken hose bid. I work a lot, and the staff made moving easier than I ever experienced. Property Management; Great Jones; Claim Share Print. Unbelievable. They have no real customer service.At this point I think this a whole scam. Praveen V. Property Management. Salary information comes from 53 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I will have to respond to the fact that Great Jones had time to respond to Trustpilot so rapidly but to me NEVER. All rights reserved. I emailed back, “What happened to my tenant that was there?”I was told by Alex that they had just heard he moved out. Not only did he come over to meet with the tech that was sent out that day to try to fix the … I contacted the tenant and he showed me his email that he sent GJ and that was October 8th. I called Matt and he was quick to respond. Compare pay for popular roles and read about the team’s work-life balance. ?I would like corporate to contact me ASAP. Now it won’t even show my on the website the different charges. I am very frustrating with Great Jones Management, both property manager and accounting team. I've been trying to get the problem resolved without success.One exception, Louis, the Field Property Manager, has done a fantastic jobs! I wish I could provide pictures because I am going to settle for far less than I should because I am so tired of being given the run around. He was vwry professional, helpful, informative, thorough, and so upbeat. If I could give zero starts I certainly would. We have family coming into town tomorrow. During this time someone could very well be further along the process than me, causing me to lose the home I wanted most. I handled the rental for 20 years but was ready to release the responsibility. Jose Santiesteban, the customer service manager, personally came out to my apartment to give me the cash card to pay our rent on and also gave us a 3 day extension on … Business Profile Great Jones Florida, LLC. Communication back to me, even by email, is non-responsive to questions raised. Tell us about your experience with Great Jones Property Management: Your name: Your email address: Reviews 104. Great Jones has managed my property since beginning 1/2020. Avoid anyplace managed by great jones. The people in the unit across from me were with out a fridge for 2 months. To reach out to me within a 24-48 hour time span. All I want is to be able to contact someone when there is an issue. 3 reviews of Great Jones "These 5 stars are a direct reflection of Matt Fowler! How do you communicate expenses to owners? They will leave you without basic necessities. Trying to keep owner's, tenants, and vendors satisfied with the same activity can be tricky. We're glad to hear that you've had a positive experience with us thus far and will continue to operate with a high level of professionalism, transparency, and communication. They refused to do a walk through with me, sent letters to that address though I changed my address with them both in email and over the phone prior to vacating. When we were approved she sent us a welcome email immediately! I am very happy that I was given this info because now I have someone to actually communicate with and get updates. Jones Property Management in Hampton, VA | Photos | Reviews | 6 building permits for $80,000.
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